Privacy Policy

This Privacy Policy applies to:

• Our official website
• Online admission and enquiry forms
• Parent login portal
• Online fee payment system
• Communication via email, WhatsApp, or other digital platforms linked to our website

A. Personal Information

We may collect the following:

Student Information

• Full name
• Date of birth
• Gender
• Academic records
• Attendance details
• Examination results
• Photograph

Parent / Guardian Information

• Name
• Contact number
• Email address
• Residential address
• Occupation (if required for admission records)

Fee & Payment Information

• Transaction ID
• Payment amount
• Date of payment
• Payment status

B. Technical & Website Data

When you visit our website, we may automatically collect:

• IP address
• Browser type
• Device type
• Operating system
• Pages visited
• Date & time of visit
• Referring website

This data helps us improve website performance and security.

We collect and process personal data for:

• Admission and enrollment purposes
• Academic record maintenance
• Fee management and accounting
• Parent communication
• Legal and regulatory compliance
• School safety and administration

Processing is based on:

• Parental consent
• Contractual necessity (enrollment)
• Legal obligations under Indian education laws

If you make fee payments online:

• Payments are processed through secure, PCI-DSS compliant payment gateways.
• We do not store card details on our WordPress server.
• All transactions are encrypted using SSL (Secure Socket Layer).
• Payment-related data is stored only as transaction references for accounting purposes.

In case of payment disputes, transaction data may be shared with:

• Payment gateway provider
• Banking institutions
• Legal authorities (if required)

Our website may use:

• Essential cookies — for login sessions and portal access
• Performance cookies — for analytics
• Security cookies — to prevent spam or unauthorized access

You may disable cookies in your browser settings; however, some features (such as parent login) may not function properly.

Information may be shared with:

• Website hosting provider
• WordPress plugin service providers
• Payment gateway providers
• SMS / email communication providers
• Government authorities when legally required

All service providers are expected to maintain confidentiality and security standards.

We retain personal data:

• As long as the student is enrolled
• As required for academic record preservation
• As required under applicable education and tax laws

After the retention period, data may be securely archived or deleted.

Faith Academy implements:

• SSL encryption
• Secure hosting environment
• Firewall protection
• Restricted admin access
• Regular website updates and security patches
• Strong password and role-based access control

However, no digital system is 100% secure. Users are advised to keep login credentials confidential.

Parents / guardians have the right to:

• Access student records
• Request correction of inaccurate data
• Withdraw consent (subject to legal / administrative requirements)
• Request clarification on how data is used

Requests must be submitted in writing to the school administration.

Since Faith Academy serves minors, we collect and process children's data strictly for academic and administrative purposes.

Parental consent is considered mandatory for:

• Online admissions
• Website forms
• Use of student photographs / videos (as per school policy)

Our website may contain links to external websites. We are not responsible for the privacy practices of third-party sites.

In the unlikely event of a data breach:

• We will investigate immediately
• Affected users will be informed where necessary
• Corrective measures will be implemented promptly

Faith Academy reserves the right to modify this Privacy Policy at any time. Updated versions will be posted on this page with a revised effective date.

For privacy-related concerns, please contact us using the details below.